12-29-2025, 06:45 AM
(This post was last modified: 12-29-2025, 06:47 AM by AI Prompt Warehouse.)
Turning conversations into measurable wins
Every interaction counts. Luna brings speed, accuracy, and consistency to every conversation — helping teams work smarter and customers feel valued.
The AI-first helpdesk for fast-moving teams
Auto-resolve customer queries with speed and efficiency using SparrowDesk’s AI agents.
60% Auto-resolve tickets with AI
5X Boost agent productivity
24/7 Support enabled for customers
Luna AIAI Agent
Always-on AI that delights customers, empowers agents, and drives business success
AI Agent Resolve your customer queries with AI Agents.
$0.70
per resolution
AI Copilot
Supercharged AI Assistant for your support agents
$16
per seat / month - billed yearly
Train your AI Agent instantly
Learn from documents - Upload PDFs, guides, and internal docs to instantly form the foundation of your AI Agent’s knowledge.
Scrape from URLs - Keep content always fresh by pulling the latest updates straight from your website.
Train on past customer tickets - Feed your AI Agent real customer conversations so they learn exactly how your team resolves issues.
Ingest help articles - Import FAQs and knowledge base content for consistent, on-brand responses.
Configure AI Agent to reflect your brand
custom-name-avatar-inactive-iconcustom-name-avatar-active-icon
Custom name & avatar
Personalize your AI Agent with a recognizable name and professional avatar, building trust and familiarity with customers.
tone-support-style-inactive-icontone-support-style-active-icon
Tone & support style
consistent-brand-active-iconconsistent-brand-active-icon
Consistent branded experience
seamless-handoff-inactive-iconseamless-handoff-active-icon
Seamless handoff rules
product-page-ai-agent-highlight-custom-nameproduct-page-ai-agent-highlight-tone-&-supportproduct-page-ai-agent-highlight-brand-experienceproduct-page-ai-agent-highlight-handoff-rules
Set AI guidelines & deploy effortlessly
template-driven-inactive-icontemplate-driven-active-icon
Scenario-based AI control
Define how your AI should respond across different situations—setting rules for tricky or sensitive questions to ensure the right reply every time.
preview-inactive-iconpreview-active-icon
Preview & test
one-click-INactive-iconone-click-active-icon.svg
One-click deployment
flexible-guideline-inactive-iconflexible-guideline-active-icon
Guideline management made simple
product-page-ai-agent-highlight-behaviourproduct-page-ai-agent-highlight-previewproduct-page-ai-agent-highlight-one-click-deployproduct-page-ai-agent-highlight-flexible-guideline
product-page-ai-agent-ai-guided-insights
AI Agent that evolves and delivers
AI-guided insights - Identifies gaps in responses and low ratings, providing actionable improvements.
Continuous learning - Learns from every interaction, reducing repeat issues and enhancing accuracy.
Real-time performance insights - See real-time metrics on ticket resolution, agent efficiency, and overall AI effectiveness.
Smart AI Agents for seamless customer support
product-page-ai-agent-cards-multilingual
Multilingual AI Agent
Automatically detects and responds in your customer’s language, providing fluent, native-like answers for a truly global experience.
product-page-ai-agent-cards-effortless-transfer
Effortless transfer
Routes queries to human agents with full context based on configurable handoff rules, ensuring smooth, uninterrupted support and faster resolutions.
product-page-ai-agent-cards-24/7
24/7 Reliable assistance
Available around the clock, your AI Agent carefully processes questions and delivers precise, context-aware answers, ensuring every response is accurate, relevant, and timely.
Faster resolutions with SparrowDesk’s AI Agents
Resolve 60% of tickets automatically with our Luna AI agent. Omnichannel. Fast. Effortless support.
https://www.sparrowdesk.com/products/ai-agents
support@sparrowdesk.com
+1 (800) 481-0410
Find Out More Today
Every interaction counts. Luna brings speed, accuracy, and consistency to every conversation — helping teams work smarter and customers feel valued.
The AI-first helpdesk for fast-moving teams
Auto-resolve customer queries with speed and efficiency using SparrowDesk’s AI agents.
60% Auto-resolve tickets with AI
5X Boost agent productivity
24/7 Support enabled for customers
Luna AIAI Agent
Always-on AI that delights customers, empowers agents, and drives business success
AI Agent Resolve your customer queries with AI Agents.
$0.70
per resolution
AI Copilot
Supercharged AI Assistant for your support agents
$16
per seat / month - billed yearly
Train your AI Agent instantly
Learn from documents - Upload PDFs, guides, and internal docs to instantly form the foundation of your AI Agent’s knowledge.
Scrape from URLs - Keep content always fresh by pulling the latest updates straight from your website.
Train on past customer tickets - Feed your AI Agent real customer conversations so they learn exactly how your team resolves issues.
Ingest help articles - Import FAQs and knowledge base content for consistent, on-brand responses.
Configure AI Agent to reflect your brand
custom-name-avatar-inactive-iconcustom-name-avatar-active-icon
Custom name & avatar
Personalize your AI Agent with a recognizable name and professional avatar, building trust and familiarity with customers.
tone-support-style-inactive-icontone-support-style-active-icon
Tone & support style
consistent-brand-active-iconconsistent-brand-active-icon
Consistent branded experience
seamless-handoff-inactive-iconseamless-handoff-active-icon
Seamless handoff rules
product-page-ai-agent-highlight-custom-nameproduct-page-ai-agent-highlight-tone-&-supportproduct-page-ai-agent-highlight-brand-experienceproduct-page-ai-agent-highlight-handoff-rules
Set AI guidelines & deploy effortlessly
template-driven-inactive-icontemplate-driven-active-icon
Scenario-based AI control
Define how your AI should respond across different situations—setting rules for tricky or sensitive questions to ensure the right reply every time.
preview-inactive-iconpreview-active-icon
Preview & test
one-click-INactive-iconone-click-active-icon.svg
One-click deployment
flexible-guideline-inactive-iconflexible-guideline-active-icon
Guideline management made simple
product-page-ai-agent-highlight-behaviourproduct-page-ai-agent-highlight-previewproduct-page-ai-agent-highlight-one-click-deployproduct-page-ai-agent-highlight-flexible-guideline
product-page-ai-agent-ai-guided-insights
AI Agent that evolves and delivers
AI-guided insights - Identifies gaps in responses and low ratings, providing actionable improvements.
Continuous learning - Learns from every interaction, reducing repeat issues and enhancing accuracy.
Real-time performance insights - See real-time metrics on ticket resolution, agent efficiency, and overall AI effectiveness.
Smart AI Agents for seamless customer support
product-page-ai-agent-cards-multilingual
Multilingual AI Agent
Automatically detects and responds in your customer’s language, providing fluent, native-like answers for a truly global experience.
product-page-ai-agent-cards-effortless-transfer
Effortless transfer
Routes queries to human agents with full context based on configurable handoff rules, ensuring smooth, uninterrupted support and faster resolutions.
product-page-ai-agent-cards-24/7
24/7 Reliable assistance
Available around the clock, your AI Agent carefully processes questions and delivers precise, context-aware answers, ensuring every response is accurate, relevant, and timely.
Faster resolutions with SparrowDesk’s AI Agents
Resolve 60% of tickets automatically with our Luna AI agent. Omnichannel. Fast. Effortless support.
https://www.sparrowdesk.com/products/ai-agents
support@sparrowdesk.com
+1 (800) 481-0410
Find Out More Today